Having difficult conversations with aging loved ones about topics like independence, safety, finances, or future care can feel overwhelming — and it’s common for both sides to avoid them altogether. In this presentation, Cynthia explores the emotional and psychological barriers that make these conversations so hard, including fear of losing autonomy, role reversals, defensiveness, and normal cognitive changes that can complicate communication.

Participants will learn practical, compassionate strategies for approaching these moments with greater clarity and connection — from using “I” and “we” language to validating emotions, slowing reactivity, and centring conversations on what truly matters to their loved ones. This session offers realistic tools for navigating resistance, reducing conflict, and reframing hard discussions as opportunities for deeper understanding, dignity, and meaningful connection as families move through the aging process together.